by Atul | Sep 5, 2023 | Blog
In this article, I want to share some tips on how to deal with a participant who is extremely entertaining and friendly. You might think that having a participant who is entertaining and friendly is a good thing, and it can be. After all, you want your participants to...
by Atul | Sep 4, 2023 | Blog
In this article, I want to share with you some tips on how to handle a common challenge that many UX researchers face: running out of time to complete everything in the user interview session. User interviews are a great way to gather insights from your target users....
by Atul | Aug 25, 2023 | Blog
Moderation is the art of facilitating a conversation with a participant, whether it’s in an interview, a usability test, or a contextual inquiry. In this article, I want to share some tips on how to improve your moderation skills. Moderation skills are essential for...
by Atul | Aug 23, 2023 | Blog
In this article, I’m going to share some tips on how to handle a common situation that you may encounter as a moderator of user research sessions: when the participant looks or sounds uncomfortable and/or nervous. As a moderator, you want the participant to feel at...
by Atul | Aug 18, 2023 | Blog
Today, I want to share with you some tips on how to handle a common situation in user research: when a participant does not seem to meet key criteria for your study. As a UX researcher, I have encountered this situation many times. It can be challenging to deal with a...
by Atul | Aug 18, 2023 | Blog
User interviews are a great way to gather detailed information from participants about their needs, preferences, behaviours, attitudes, and opinions on a specific topic or product. An interview moderator has a lot of power and responsibilities in ensuring the success...