Atul Verma
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Improving the User Experience of the Security Portal for a Bank: A User Research Journey

Improving the User Experience of the Security Portal for a Bank: A User Research Journey

by Atul | Sep 23, 2023

Background The client, a leading bank, wanted to redesign their internal Security Portal to improve the user experience and satisfaction. The Security Portal is a website that provides information, guidance, and support on various security topics and services for the...
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